Ufone introduces “Utrack” to track all

Islamabad: Ufone known for its innovative features and user friendly services has devised yet another unique tracking service known as Utrack which not only locates friends but also allows users to find or locate anyone amongst friends and family or just monitor employees and work force based on the location of the tower. This location based service is the only improved tracking version available in the market so far.
Mr. Akbar Khan, Head of Marketing, while giving details of this unique service confided that all ufone services are aimed at improving the life style of its customers no matter what their priorities are. Utrack tops the list of our wide range of services which have brought about healthy changes in telecommunication. “The service” he stated “has been divided into four segments Utrack Find, Utrack Buddy, Utrack Family and Utrack Business while the last one is offered on post paid package only”.
Utrack Find can help find out the whereabouts of one’s friends besides finding one’s own location while Utrack Buddy can help locate the availability of friends in surrounding areas by typing “Sub” and sending it on 2010. Ubuddy will inform/alert whenever you and your friend(s) are in the same area. U Find will let user locate the whereabouts of the desired MSISDN, following is command for UFind – findNumber to short code 2002. User can also locate POI by sending a SMS to short code 2002 (FindNear, for list of categories).
The customers through this service can also take care of their family members while still busy at their work place. The service will update the location of family members. The customers may avail the facility by typing “Sub” and sending it on 2004.
The amazing service of Utrack Business can help track all employees besides tracking the location of an individual employee. This service is available for post package customers who have an option to select a package by typing “Sub’ and sending it either to 2310, 2320 or 2330 according to one’s need.
Mr. Akbar Khan further elaborated the service and said, “the service launched by Ufone is matchless due to its unique features.” He hoped that the service will be in conformity with present day needs of security and go a long way in enhancing the bond of togetherness---NNA

Ufone launches ‘Super Ghanta Package’

Offering the lowest hourly call rates from Ufone to Ufone, PTCL & Vfone numbers

Islamabad - August 25, 2009 – Ufone, a company that gives the lowest call rates in the world, now introduces an even lower rates package, ‘Super Ghanta Package’ – offering the lowest hourly call rates to any Ufone, PTCL or Vfone numbers from 4am in the morning to 5pm in the evening.

Living up to its commitment of introducing the most unique and affordable packages for its valued customers, Ufone, one of the leading telecom companies of Pakistan, has launched the ‘Super Ghanta Package’ – enabling users to enjoy lowest hourly call rates for only Rs. 3.50 per hour. This is the first time ever that any telecom operator has introduced such low call rates for such a long duration i.e. from 4am till 5pm. Furthermore, it is also a unique offer in respect that it is offering the lowest call rates from mobile to all landline numbers nationwide.

Ufone has always aimed not only to bring the most innovative and market driving products and price offerings for its valued customers but bridging all communication barriers by facilitating longer duration communication without the mental burden of calculating hours.

On the launch of this innovative new offer by Ufone, Mr. Ali Ikram, Head of Pricing & Strategy Ufone, said, “At Ufone, we set high standards in customer satisfaction. With this offer we continue our journey towards the ultimate goal of being the best in the market. This is yet another package by Ufone that aims to help customers communicate freely in longer duration calls.”

Ufone is an Etisalat Group Company with its presence in all the major cities of Pakistan along with a comprehensive coverage across all major towns, villages and tehsil headquarters of the country. The company employs more than 3,850 people and operates with a network of more than 375 franchises and 26 company-owned customer service centers along with a distribution network of 150,000 outlets nationwide.

Ufone launches Live Customer Support with Web chat

Islamabad - August 24, 2009: Ufone while expanding its already elaborate Customer Services has now introduced live customer support through Web Chat facility, a 24 hour facility to provide its valued subscribers an opportunity to have online assistance from Customer Services Representative via its website.

There will be no charges on subscription of this service and initially the service will be available to post pay subscribers only as the management plans to extend the service to its pre pay customers in the next phase.

Divulging details of this exciting service Akbar Khan, Head of Marketing, Ufone mentioned that at present post pay customers would be able to have a maximum of six sessions in a given day through this service. “The system is fully equipped in dealing with use of abusive language and the access of such subscribers will be blocked after intimating them twice,” he said.

Elaborating the process to use this service, Akbar Khan added, "Customers will access Web Chat through Web Chat (Live Support) option available on Ufone’s website www.ufone.com; after accessing the website the customers will have to register through 'Register New Customer' option. Afterwards subscribers will have to select 'Login' option and enter the Login Credentials in order to proceed, after successful login subscribers will have to click on 'Request text chat'. The subscriber will have to enter the nature of Query and Subject and click 'Start Chat'. The service also has the facility of resending the forgotten password to the clients through an SMS".

About Ufone: Ufone is an Etisalat Group Company with its presence in all the major cities of Pakistan along with a comprehensive coverage across all major towns, villages and tehsil headquarters of the country. The company employs more than 3,850 people and operates with a network of more than 365 franchises and 25 company-owned customer service centers along with a distribution network of 150,000 outlets nationwide.

Ufone employees donate one day’s salary for people of Swat

Islamabad - May 15, 2009: Employees of Ufone have pledged one day salary as humanitarian aid to the devastated victims of the disrupted Swat.

A large number of people have been displaced from Swat, Dir, Buner and Malakand due to the activities of the militants and subsequent response of national security agencies. This large displacement of the people has resulted into a large strain on the capacity of the camps established to accommodate them.

To share the agony of the effected Pakistani nationals, Ufone’s employee from all over Pakistan have donated one day’s basic salary for this national cause.

Speaking at the occasion, Mr. Abdul Aziz Khan, President $ CEO Ufone said, “Ufone with a unanimous decision of all the employees and the management has decided to come forward and share the burden of these displaced immigrants”

“We are not only a competitive telecom leader in the industry but an organization that has always been working towards an orderly corporate social responsibility plan including ways of supporting our brethren in need”, Mr. Aziz added.

About Ufone: Ufone is an Etisalat Group Company with its presence in all the major cities of Pakistan along with a comprehensive coverage across all major towns, villages and tehsil headquarters of the country. The company employs more than 3,850 people and operates with a network of more than 365 franchises and 25 company-owned customer service centers along with a distribution network of 150,000 outlets nationwide.

Ufone Inks Agreement with Bar Association

Ufone signed an agreement with Islamabad Bar Association for provision of special discounted rates. Picture shows Mr. Abdul Aziz Khan, President & CEO Ufone and Mr. Niazullah Khan Niazi, President Islamabad Bar Association, exchanging documents.

Islamabad - April 10, 2009: Ufone, one of the leading telecom companies of Pakistan, signed an agreement here with the Islamabad Bar Association for providing them with a special package with unmatched rates on calls made from Islamabad Bar area to other Ufone numbers anywhere in the country. 

 

This is yet another moment when Ufone has launched such an initiative that caters to some particular customer segment. With this unique package, Ufone promises to offer exclusive call rates not only for lawyers but also the kacheri staff and other people associated with the bar council to enjoy low rates

 

The agreement was jointly signed by Mr. Abdul Aziz, President & CEO, Ufone and Mr. Niazullah Khan Niazi, President Islamabad Bar Association. Mr. Riasat Ali Azad, General Secretary Islamabad Bar Association, Mr. Ahmad Mujtaba Noor, Library Secretary Islamabad Bar Association, Mr. Iftikhar Ahmad Bashir, Advocate High Court, Mr. Asher Yaqub Khan, Chief Marketing Officer Ufone and Mr. Usman Tariq Qazi, Manager Pricing were also present at the signing ceremony. 

 

At the ceremony, Mr. Abdul Aziz, President & CEO Ufone, said “Ufone has always worked in the most diligent manner to provide the best possible solutions to its valued customers. We are delighted to have successfully launched this special package for those associated with the Islamabad Bar Council and we hope to provide our valued customers there with not only the best rates but also the best quality services.” 

 

About Ufone: Ufone is an Etisalat Group Company with its presence in all the major cities of Pakistan along with a comprehensive coverage across all major towns, villages and tehsil headquarters of the country. The company employs more than 3,850 people and operates with a network of more than 365 franchises and 25 company-owned customer service centers along with a distribution network of 150,000 outlets nationwide.